01
Purpose-built for telehealth visit automation
Every workflow, dashboard, and report is designed around the actual day-to-day needs of telehealth visit automation teams — not retrofitted from generic software.
Telehealth Visits
eCareAssist’s telehealth visit automation module helps healthcare organizations streamline operations, improve outcomes, and stay compliant. Purpose-built for the realities of US healthcare.
Key features
Everything you need to run telehealth visit automation on a single platform.
02
HIPAA-compliant by default
PHI encrypted in transit (TLS 1.3) and at rest (AES-256). Role-based access. Full audit logging. SOC 2 Type II + HITRUST CSF certified.
03
Integrates with your stack
Connect to your EHR, billing, and operational tools through eCareAssist’s pre-built integrations or REST/FHIR APIs.
04
Real-time analytics
Dashboards update in real time. Drill-down to individual records. Export to CSV or feed into your BI tools.
05
Mobile + desktop
Native experience on iOS, Android, tablet, and desktop. Charge nurses, providers, and admin all use the same data.
06
Implementation in weeks
Most eCareAssist customers go live in 14–60 days. Free data migration. Dedicated implementation specialist.
How it works
Three steps from chart to outcome.
1
Discovery
A eCareAssist solutions architect maps your current workflow, integrations, and team structure. Typically 1 week.
2
Implementation
Data migration, integration setup, role-based training. Parallel-environment cutover.
3
Go live + optimize
Dedicated CSM monitors the first 30 days. Quarterly business reviews thereafter.
Outcomes our customers see
Real benchmarks from healthcare organizations using eCareAssist.
eCareAssist
On the right platform
purpose-built for healthcare
99.99%
Production uptime SLA
multi-region active-active
14–60
Days to go live
full implementation included
168+
Healthcare orgs
trust eCareAssist today
Frequently asked questions about Telehealth Visits
Answers to the most common questions from healthcare buyers evaluating telehealth visit automation.
Telehealth Visits is a eCareAssist module designed for healthcare organizations that need to streamline workflows, improve outcomes, and stay compliant with HIPAA, SOC 2, and HITRUST standards. It integrates with your existing EHR and operational systems.
Most healthcare organizations go live on Telehealth Visits within 14 to 60 days. Implementation includes free data migration from your existing system, integration setup, role-based training for your team, and a parallel-environment cutover so you never lose a day of operations.
Yes. eCareAssist is fully HIPAA-compliant and certified to SOC 2 Type II, ISO 27001, and HITRUST CSF standards. All PHI is encrypted in transit (TLS 1.3) and at rest (AES-256), with role-based access controls and full audit logging. A Business Associate Agreement (BAA) is included with every account.
eCareAssist integrates with all major EHRs including Epic, Oracle Cerner, MEDITECH, athenahealth, eClinicalWorks, NextGen, Allscripts/Veradigm, AdvancedMD, DrChrono, Tebra, Practice Fusion, and 35+ more via FHIR R4/R5, HL7 v2, CCDA, and direct partner APIs.
Every eCareAssist customer gets a dedicated Customer Success Manager (CSM), 24/7 platform monitoring, business-hours email and chat support, monthly product updates, and quarterly business reviews. Enterprise customers add a dedicated Slack channel and on-call SRE support.
Telehealth Visits is priced per user / per provider / per resident depending on the module. Volume-friendly bundles are available when you combine multiple eCareAssist modules. Get a tailored quote within one business day by contacting our sales team.
Ready to see Telehealth Visits in action?
Get a 30-minute walkthrough of telehealth visit automation with a eCareAssist solutions architect. We’ll map your current workflow, show how eCareAssist fits, and price the move.